Level-Up Your Call Centre Recruitment Efforts with SimplyMustard
When it comes to Call Centre Recruitment, SimplyMustard has made it easier for managers to put potential candidates through ability & personality assessments designed to test their suitability.
How To Avoid High Attrition & Call Centre Agent Turnover Rates
Call centres are experiencing rapid change due to automation and ever-increasing customer expectations, so agents need different skills to succeed, with an increased focus on complex problem-solving in the context of automation.
