Using technical assessments, hosted on technology-led platforms such as SimplyMustard’s, enables recruiters to find the best candidates.
When it comes to Call Centre Recruitment, SimplyMustard has made it easier for managers to put potential candidates through ability & personality assessments designed to test their suitability.
Call centres are experiencing rapid change due to automation and ever-increasing customer expectations, so agents need different skills to succeed, with an increased focus on complex problem-solving in the context of automation.
With SimplyMustard and CRG you can discover the 3 secrets that will increase your staff’s performance by 41%.
Simplify your recruitment and assessment process with SimplyMustard, a Smart Virtual Assessment Centre that is very easy to use.
SimplyMustard expands its range of online assessments by partnering with global assessment powerhouse, Consulting Resource Group (CRG).